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Crunchyroll Acquires Anime Film The Concierge in North America, Reveals Trailer

Crunchyroll recently announced that it has acquired the North American rights to publish the new anime film The Concierge. The film is an adaptation of Tsuchika Nishimura’s The Concierge at Hokkyoku Department Store. It follows Akino, a trainee concierge, who works at a very special store – the customers are all animals and the most valued among them are extinct species. The film is set to be released by Aniplex in Japan on October 20 and expected to come to Crunchyroll and Sony Pictures territories sometime in 2024.

Additional Details

The Concierge made its World Premiere this past June at the Annecy International Animation Film Festival and its North American Premiere at the Fantasia International Film Festival. The film will screen in competition at the Animation Is Film Festival in Los Angeles on Saturday, October 21 at 3pm PT. Tickets are now on sale at: The Concierge is the first feature film from director Yoshimi Itazu (Welcome to the Ballroom). The film is set to be released by Aniplex in Japan on October 20 and expected to come to Crunchyroll and Sony Pictures territories in 2024.

The Concierge is directed by Yoshimi Itazu from production company PRODUCTION I.G (Ghost in the Shell, PSYCHO-PASS, Haikyuu!). The main voice cast includes Natsumi Kawaida as Akino, Takeo Otsuka as Elulu, and Kenjiro Tsuda as Woolly.

Official Film Synopsis:

Akino is a trainee concierge at the Hokkyoku Department Store, an unusual department store that caters exclusively to animals. Under the watchful eyes of the floor manager and senior concierges, Akino runs around to fulfill the wishes of customers with a myriad of needs and problems in her pursuit to become a full-fledged concierge. Run Time: 70 Minutes

Source: press release


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