Is this elite controller refurbished?

Is this elite controller refurbished?

My last elite controllers LB button stopped working so I went to gamestop to exchange it for a “new” one since I had the 1 year warranty plan on it. I thought that I was going to get a brand new controller but when I opened it up it was a bit dirty and I turn it over and there are some scratches on it. Is this a preowned controller? It kinda sucks because I wanted a new one but I can’t really tell.

submitted by /u/arulette [comments]

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